Some deliveries need more than a signature at the door. White glove delivery is the premium two-person service that carries your goods inside, unpacks them, places them exactly where they need to be — and takes the packaging away on its way out. It is the difference between a box left on a doorstep and a fully finished installation.
Originally a term from high-end furniture logistics, white glove delivery is now used by medical suppliers, IT companies, hospitality brands and retailers who can't afford a damaged product or a disappointed customer. At RGP TRANS LTD, our 2-man crew service provides exactly this level of care across the UK.
What Does a White Glove Delivery Service Include?
Two trained crew members. Heavy or awkward items are carried by two people, not dragged or trolleyed through doorways.
Inside delivery to the room of choice. The item goes where you want it — not just "to the kerb" or "first ground floor room".
Unpacking and placement. Cardboard, film and pallets are removed, and the item is positioned exactly where requested.
Packaging removal. The crew takes all waste packaging away, leaving the space clean and ready to use.
Basic assembly and installation. Beds, desks, wardrobes, white goods and AV racks can be assembled or connected as part of the job.
Pre-delivery checks. Items are inspected at collection and delivery, with photos at both ends for a clear chain of custody.
When Should You Use White Glove Delivery?
Not every consignment needs the full treatment — a box of documents is fine with a standard same day courier. But some goods are simply too heavy, too valuable or too complex to leave at a door:
Standard Courier Kerbside
Collect at A, deliver to B, signature at the door. The consignment stays packed and in one piece of hands.
White Glove Delivery Room of Choice
Two-person crew delivers inside, unpacks, assembles, positions and removes packaging.
White Glove vs Standard Courier: What's the Difference?
The premium is not in the driving — it is in the handling, the extra pair of hands, and the time spent on site. For items over 30 kg, or anything that needs to go upstairs, a second crew member is also a health-and-safety requirement, not a luxury.
Want Delivery With Extra Care?
Two-person crews, inside delivery, unpacking and assembly — fixed pricing, nationwide.
How Much Does White Glove Delivery Cost?
Pricing depends on the number of items, the number of floors (including stairs and lifts), any assembly required, and the distance travelled. As a guide, white glove delivery typically adds a fixed crew premium over a standard van rate — but it removes the cost of replacements, returns and unhappy customers, which is where the real expense usually hides. Every quote from RGP TRANS LTD is fixed and confirmed before collection.
Frequently asked questions
A white glove courier provides two trained crew, inside delivery to the room of your choice, unpacking, assembly, precise placement and removal of all packaging — a full premium delivery service from door to room.
White glove delivery cost is a fixed crew premium over a standard van rate, based on items, floors, assembly required and distance. Every quote is confirmed before collection.
No. Furniture delivery service is the classic use, but the same inside delivery standard serves medical equipment, IT hardware, hospitality FF&E and high-value retail consignments.
For items over 30 kg, or anything going upstairs, a two man delivery service is a safety requirement as much as a service level — two crew members protect both your goods and the premises.
Yes. Room of choice delivery includes taking all waste packaging away, leaving the space clean and ready to use.
Yes — assembly and installation delivery covers beds, desks, wardrobes and white goods, carried out by the same crew that delivers them.
Book a White Glove Delivery Team
Our 2-man crew delivers inside, unpacks, assembles and clears packaging — nationwide. Call 0800 161 3060 or request a quote and we'll confirm a fixed price in minutes.